CONFIDENTIALITY

Tiny people carrying key to open padlock.jpg

Employees are responsible for all Montego Pet Nutrition property, materials, or written information issued to them or in their possession or control. Employees must return all Montego Pet Nutrition property immediately upon request or upon termination of employment. Where permitted by applicable laws, Montego Pet Nutrition may withhold from the employee's final payment the cost of any items that are not returned when required. Montego Pet Nutrition may also take all action deemed appropriate to recover or protect its property.

INFORMATION TECHNOLOGY POLICY

Click here to access the policy.

Information Technology (IT) is an integral and critical component of Montego Pet Nutrition (PTY) Ltd.’s (Montego Pet Nutrition) daily business. This Policy seeks to ensure that Montego Pet Nutrition’s IT resources efficiently serve the primary business functions of Montego Pet Nutrition, provide security for Montego Pet Nutrition and members’ electronic data, and comply with national and other regulations.
IT resources include:
• Hardware (computers, servers, peripherals)
• Software (licensed applications, operating systems)
• Network equipment (routers, firewalls, wiring)
• Data (both digital and hard copies)
• IT personnel
The integrity of all IT resources is extremely important to the successful operation of Montego Pet Nutrition’s business.
All computer equipment, peripherals, software, and data are the property of Montego Pet Nutrition and are provided for business purposes. Proper use and control of computer resources is the responsibility of all employees. Intentional or reckless violation of established policies or improper use of Montego Pet Nutrition computers will result in corrective action up to and including termination.
Employees should also be aware that any work completed on Montego Pet Nutrition computers is subject to monitoring and review, and they should not expect their communications to be private.
This Policy supersedes any previous IT Policies of Montego Pet Nutrition.

It is the policy of Montego Pet Nutrition to use IT resources in a cost-effective manner that safeguards member data and promotes accuracy, safety, reliability, and efficiency. The overriding goal of this Policy is to comply with all national and other regulations and to protect the integrity of the private and confidential member and business data that resides within Montego Pet Nutrition’s technology infrastructure.

Violation of any of these policies may result in disciplinary action termination for employees and temporaries; a termination of employment relations in the case of contractors or consultants; or dismissal for interns and volunteers. Additionally, individuals are subject to loss of Montego Pet Nutrition Information Systems access privileges and may be subject to civil and criminal prosecution.

CONFIDENTIALITY & DATA PROTECTION

Click here for Protection of Personal Information (POPIA) policy

We want to ensure that confidential information about clients, employees, partners, and our company is well-protected.

EMPLOYEE RECORDS

Establish data protection practices (e.g., secure locks, data encryption, frequent backups, access authorization. We also expect you to act responsibly when managing confidential information. You must:

Lock or secure confidential information always.
Shred confidential documents when they’re no longer needed.
Make sure you view confidential information on secure devices only.
Only disclose information to other employees when it’s necessary and authorised.
Keep confidential documents inside our company’s premises unless it’s necessary to move them.

NON-DISCLOSURE & CONFIDENTIALITY AGREEMENT

Protecting trade secrets and confidential business information is essential to the success of a company name. Such confidential information includes but is not limited to pending projects and proposals, proprietary production processes, compensation data, personnel/payroll records, financial information, marketing strategies, and conversations with people associated with the company.

As a condition of employment, employees must sign a non-disclosure agreement. Employees improperly disclosing or using confidential business information or trade secrets are subject to disciplinary action, including termination and legal action, even if the disclosure does not benefit them.

DATA

Data that is composed, transmitted, accessed, or received via the Internet must not contain content that could be considered discriminatory, offensive, obscene, threatening, harassing, intimidating, or disruptive to any employee or other person. Examples of unacceptable content may include, but are not limited to, sexual comments or images, racial slurs, gender- specific comments, or any other comments or images that could reasonably offend someone based on race, age, sex, religious or political beliefs, national origin, disability, sexual orientation, or any other characteristic protected by law.

The unauthorised use, installation, copying, or distribution of copyrighted, trademarked, or patented material on the Internet is expressly prohibited. As a rule, if an employee did not create the material, does not own the rights to it, or has not gotten authorisation for its use, it should not be put on the Internet.

Employees are also responsible for ensuring that the person sending any material over the Internet has the appropriate distribution rights.

POPI ACT (PROTECTION OF PERSONAL INFORMATION ACT)

Find the policy by clicking here: The Protection of Personal Information Act

At Montego Pet Nutrition, we aim to adhere to the stipulations of the POPI Act and support the stipulations of this act that aims to protect our employees, stakeholders, suppliers, and customers’ right to privacy regarding their personal information which may have been collected by a third party during a normal commercial transaction or by the HR / Finance etc. departments prior to, or during, the course of their employment or interactions within our organisation.

The purpose of POPI is to regulate and formalise how companies collect, store, protect, access and

distribute consumer information and to protect the ongoing integrity and sensitivity of that private

information. The Act offers many safeguards regarding using an individuals' personal data, and primarily protects individuals from unsolicited emails & SMSs for services that they never applied for, as well as against any security breaches that could result in identity theft, when personal information is stolen or offered too freely by a third party.

KEY POPI CONDITIONS:

The Act contains 8 key conditions that an entity which intends to process personal information.

lawfully, must comply with:

Processing Limitation

Personal information must be processed in accordance with the law. It must be managed in a proper and
careful manner so as not to intrude on the privacy of the person / entity whose information is being processed.

Purpose Specific

The information must be collected for a specific purpose, which is properly defined and for legitimate reasons. It may not be kept for longer than is necessary (i.e., must suit the purpose).

Further Process Limitation

Must not be processed beyond the initial purpose i.e., which makes it incompatible with the original purpose.

Information Quality

The person collecting the data must take proper steps to ensure that the data is complete, accurate, current, and not misleading in any way.

Openness

The information may only be collected by someone who has given notice to / disclosed the

requirements, the purpose, and the reason to the person / entity concerned and must obtain their consent.

Security Safeguards

This ensures that appropriate technical and organisational measures have been taken to ensure Integrity of the data / information as well as safeguarding it from unauthorised access.

Individual Participation

Details of what data / information is collected must be made available to the person / entity that is the subject, free of charge. They must understand what data is being collected, why it's being collected and that they have the right to request that it gets discarded after using the data for the initial purpose (within reason).

Accountability

The responsible party will be held accountable for the management / implementation of the items mentioned above.

WORKPLACE MONITORING

Montego Pet Nutrition may conduct workplace monitoring to ensure quality control, employee safety, security, and customer satisfaction.

Employees who regularly communicate with customers may have their telephone conversations monitored or recorded. Telephone monitoring is used to identify and correct performance problems through targeted training. Computers furnished to employees are the property of Montego Pet Nutrition. As such, computer usage and files may be monitored or accessed.